Customer Support
Get in Touch
Helpline
+91 87667 35828
Email Support
support@medielite.com
Office Hours
Mon–Sun · 9 AM – 9 PM
or reach us on
WhatsApp Support
Chat instantly on WhatsApp
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Frequently Asked Questions
How can I track my order? ▾
Go to "My Orders" in your dashboard for live tracking. You'll also receive updates via email and SMS at every step.
What is the refund policy? ▾
Refunds are processed within 5–7 business days after quality verification. You'll be notified at every stage of the process.
Can I change my shipping address? ▾
Yes — within 2 hours of placing the order. Contact us immediately via Live Chat or WhatsApp for the fastest response.
How long does delivery take? ▾
Standard delivery: 3–5 business days. Express (1–2 days) is available at checkout for selected pin codes.
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